Error "There was an error retrieving the profile information from the location" While Starting Capture Client (Doc ID 1087425.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.4.0 and later
Information in this document applies to any platform.

Symptoms

Client page throws the following error while accessing it:

There was an error retrieving the profile information from the location:

http://10.##.##.##/oddc/CLIENTACCESS/SCANPROFILES.Z

Cause

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