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Step OIXConverter Forced Conversion Failure By Conversion Engine Because Of Error: Step Was Timed Out By Inbound Refinery (Doc ID 1087518.1)

Last updated on MAY 22, 2020

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

All PDF conversions are failing within the IBR. The following error is added to the IBR's Agent Log:

Conversion completed -- Step OIXConverter forced conversion failure by conversion engine because of error: 'Step was timed out by Inbound Refinery.'. Exception type is 'java.lang.Throwable'. [ Details ]
An error has occurred. The stack trace below shows more information.

!$Conversion completed -- Step OIXConverter forced conversion failure by conversion engine because of error: 'Step was timed out by Inbound Refinery.'.!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)
at intradoc.common.Log.errorEx2(Unknown Source)
at intradoc.common.Log.errorEx(Unknown Source)
at docrefinery.agent.Logger.logError(Logger.java:138)
at docrefinery.convert.ConversionDriver.computeFinalConversionResults(ConversionDriver.java:486)
at docrefinery.convert.ConversionDriver.finishConversion(ConversionDriver.java:722)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:153)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
at java.lang.Thread.run(Thread.java:595)

Cause

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In this Document
Symptoms
Cause
Solution


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