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RTS Instance Freezes When Batch Contains Both Normal Invoices and Void Invoices; Batch Remains at State 700 (Doc ID 1090644.1)

Last updated on SEPTEMBER 27, 2022

Applies to:

Oracle WebCenter Forms Recognition - Version and later
Information in this document applies to any platform.


When Oracle WebCenter Forms Recognition processes an invoice and VOID documents mixed within the same batch, the RTS Instance will freeze when exporting to a csv file. The batch remains at state 700. The Runtime service has to be restarted to recover.


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