RTS Instance Freezes When Batch Contains Both Normal Invoices and Void Invoices; Batch Remains at State 700 (Doc ID 1090644.1)

Last updated on NOVEMBER 04, 2014

Applies to:

Oracle WebCenter Forms Recognition - Version: 10.1.3.5.0 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

When Oracle WebCenter Forms Recognition processes an invoice and VOID documents mixed within the same batch, the RTS Instance will freeze when exporting to a csv file. The batch remains at state 700. The Runtime service has to be restarted to recover.

Cause

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