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Troubleshooting Authentication Issues with Capture Import Server Email Provider (POP3 and IMAP Protocols) (Doc ID 1102710.1)

Last updated on MARCH 01, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version to [Release 11g]
Oracle WebCenter Capture 10g - Version 5.0 to [Release Stellent to 10gR3]
Information in this document applies to any platform.


This article explains how to use the Windows command line tool "telnet" to troubleshoot if the machine has the ability to communicate with a mail server using either the POP3 or IMAP protocols.  These techniques are to be used if there are problems getting the account specified in the Email Provider batch job to authenticate to the mail server with either the POP3 or IMAP protocols.

Troubleshooting Steps

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In this Document
Troubleshooting Steps

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