Worklist Application Link in BPEL Actionable Email is not Pointing to the Cluster Load Balancer (Doc ID 1105046.1)

Last updated on OCTOBER 18, 2013

Applies to:

Oracle(R) BPEL Process Manager - Version 10.1.3.4 to 10.1.3.4 [Release AS10gR3]
Information in this document applies to any platform.

Symptoms

In BPEL 10.1.3.4 MLR 10 Cluster environment, you have a BPEL process that generates an actionable email notification. The email contains the link Worklist Application. The URL associated to this link is pointing to one of the hosts in the cluster instead of the load balancer.

The following is an example of an actionable email. The link is shown in bold:

From: Oracle BPM <user...@company.com>
To: user...@company.com
Date: 04/16/2010
Subject: Human Task Test

Task Human Task Test requires your attention. Please access the task from
the worklist application.
Action Links: Worklist Application


The URL associated to this link will be similar to :

http://host.domain:port//integration/worklistapp/TaskDetails?taskId=PC_HW_TASK_ID_TAG


instead of :

http://Load_Balancer:port/integration/worklistapp/TaskDetails?taskId=PC_HW_TASK_ID_TAG

Cause

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