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How To Capture A Debug Level Logging Spy Or PTSPY Log For WCI [Video] (Doc ID 1105364.1)

Last updated on APRIL 30, 2019

Applies to:

Oracle-BEA AquaLogic Interaction Logging Utilities - Version 1.0.0 and later
Oracle WebCenter Interaction - Version 5.0 and later
Information in this document applies to any platform.

Goal

This article provides video and written instruction on capturing a debug level ptspy log for the Webcenter Interaction line of products. If an error or problem occurs in the product the Logging Spy utility can be set up to capture a debug level ptspy log during the time the problem is reproduced. This log file can then be sent to Oracle Customer support when opening a service request.

Solution

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In this Document
Goal
Solution
 Video Instructions
 Written Instructions
 Launching Logging Spy
 Configuring Logging Spy and Saving the Log File
 Warning
 Logging Spy Impact on Portal Performance
 Troubleshooting
 Not logging when message capturing is enabled
 Out of memory
References

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