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Unable to Reassign an Instance because the Participant Search is not Responding (Doc ID 1115917.1)

Last updated on SEPTEMBER 04, 2018

Applies to:

Oracle Business Process Management Suite - Version 5.7.3 to 10.3.1
Information in this document applies to any platform.
***Checked for relevance on 14-May-2012***


The installation is using Hybrid authentication based on MS Active Directory (MSAD) or other LDAP server.
A very specific reassign search (for a participant) works fine, but when the search is broad the search never returns (or it takes a very long time).

In other words, the participant search functionality is not responding in an acceptable amount of time. Searches for * are taking approximately 21 minutes to complete. You might see the following exception in the workspace.log:

<D>, "Aug 16, 2010 3:23:28 AM", Default, Main, <8> [STUCK] ExecuteThread, "The Maximum number of participants '500' to be returned was exceeded.
Caused by: The Maximum number of participants '500' to be returned was exceeded.
fuego.web.exception.WapiOperationException: The Maximum number of participants '500' to be returned was exceeded.
at fuego.workspace.model.common.PapiBean.getParticipantsFor(
at fuego.workspace.model.common.PapiBean.getReassignParticipants(
at fuego.workspace.model.view.AssignmentOperations$1.getParticipants(
at fuego.workspace.model.view.AssignDialogBean.searchParticipant(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)


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