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Enterprise Manager (EM) FMW Control Console 11g Fails To Access Certain OID Instance Pages. Possible Errors: Failed to Load server configuration / Failed to invoke operation load on MBean (Doc ID 1125366.1)

Last updated on AUGUST 20, 2019

Applies to:

Oracle Internet Directory - Version 11.1.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Internet Directory 11g (11.1.1.x).

Initial Problem Description:
Enterprise Manager (EM) is unable to load OID server properties.

When logged in to the EM 11g Fusion Middleware (FMW) Control console, right click on the OID instance, i.e., oid1, select Administration menu, then Server Properties, the following error is displayed:

Failed to Load server configuration.  Check the Internet Directory Server logs.  Possible Error: "<OID_HOSTNAME>:<LDAP_NONSSL_PORT>".


All main page's statuses are displayed as up and running, and opmnctl and oidctl statuses are all ok as well.

Also, unable to access anything from Oracle Directory Services Manager (ODSM).  Can access the ODSM Welcome page, i.e., via Managed Server port (default 7005), but selecting  Directory Services Manager from oid1 returned error:

Error

An Error occurred while connecting to Directory Services Manager,
Plase make sure the WebLogic server hosting Directory Services
Manager application is up and running, and the target Directory Server
is also up and running.


Change:
Tried a complete stop of all components, followed by a fresh restart as per the following documentation:

Oracle® Fusion Middleware Administrator's Guide for Oracle Internet Directory
   Appendix P Starting and Stopping the Oracle Stack
    
Current Problem Description:
Since the above full restart, now able to get to <hostname>:7005 and the ODSM welcome page, then perform the option to Connect > Create A Connection, and enter the non-ssl OID port, i.e., <LDAP_NONSSL_PORT>, and the appropriate username and password, and is able to get to the ODSM pages ok now.

In EM FMW Control console, the following now works:

Oracle Internet Directory menu > Administration > Server Properties
Oracle Internet Directory menu > Port Usage

Both of the above show the correct OID port numbers, i.e., <LDAP_NONSSL_PORT> and <LDAP_SSL_PORT>.

However, the following still fails:

Oracle Internet Directory menu > Security > Wallets, which returns error:

Failed to invoke operation load on MBean oracle.as.management.mbeans.register:instance=<INSTANCE_NAME>,Location=AdminServer,name=<COMPONENT>,type=component
<OID_HOSTNAME>:<LDAP_NONSSL_PORT>


Oracle Internet Directory menu > General Information page shows an incorrect OID port numbers, i.e.,  non-ssl port 389 instead of the correct <LDAP_NONSSL_PORT>, plus it does not list anything for an OID ssl port number either, i.e.:

...<snip>...
Host                  <OID_HOSTNAME>
Non-SSL Port       389
SSL Port

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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