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Error Creating Capture Profile on WebCaptureAdmin.html Page "An error occurred while trying to save the profile. Do you wish to retry?" (Doc ID 1127264.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Distributed Capture - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to save a scan profile, the following error is returned:

Oracle Distributed Document Capture
An error occurred while trying to save the profile.
Do you wish to retry?

The error information returned in the Java Console is:

File not found: ScanProfiles.z.
File not found: ScanProfile.xml.

Cause

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In this Document
Symptoms
Cause
Solution


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