How To Capture A Network Trace Using Wireshark [Video]

(Doc ID 1140143.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle WebCenter Interaction - Version 5.0 and later
Microsoft Windows (32-bit)
Article was written for Wireshark Network Protocol Analyzer Version 1.0.2.

Goal

Some customer issues cannot be resolved with product logs alone. As a result, support engineers sometimes need to analyze the network traffic between hosts to fully diagnose a given problem. This article shows how to capture a network trace using Wireshark, which in turn can be sent to Oracle Support for further analysis.

This article provides overall guidance on how to capture a Wireshark trace on a Windows machine.  For other Operating Systems please refer to Wireshark documentation on their website - http://www.wireshark.org/

Solution

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