My Oracle Support Banner

After Changing Users Distinguished Name (DN), in Active Directory/LDAP Server, User Can No Longer Log In (Doc ID 1142693.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

After migration of users from one organizational unit (OU) to another, in Active Directory/LDAP server using a Content Server LDAP provider, users cannot log on to Content Server.  No error message is found in any log.

Changes

Change the DN of a user/users to a different OU.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.