Folios Are Stuck in Done Status During Indexing (Doc ID 1143423.1)

Last updated on MAY 19, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.1 and later
Information in this document applies to any platform.

Symptoms

After creating a new Folio and checking it in, the Folio is not getting indexed and fails with the following error :

Unable to download 'Content ID' . User '@folios ' does not have sufficient privileges.



Folio remains in Done status and nothing further processing happens.

Error Stack Trace shows :
Indexing aborted. Unable to download 'EXATEL_045794'. User '@folios' does not have sufficient privileges. [ Details  ]

An error has occurred. The stack trace below shows more information.

!csIndexerAbortedMsg!csUnableToDownload,EXATEL_045794!csUserInsufficientAccess,@folios
intradoc.common.ServiceException: !csUnableToDownload,EXATEL_045794!csUserInsufficientAccess,@folios
at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:1760)
at intradoc.server.Service.buildServiceException(Service.java:1997)
at intradoc.server.Service.createServiceExceptionEx(Service.java:1991)
at intradoc.server.ServiceSecurityImplementor.validateSecurityPrivilegeLevel(ServiceSecurityImplementor.java:945)
at intradoc.server.DocumentAccessSecurity.checkSecurity(DocumentAccessSecurity.java:116)
at intradoc.server.DocumentAccessSecurity.checkSecurity(DocumentAccessSecurity.java:69)
at intradoc.server.ServiceSecurityImplementor.checkSecurity(ServiceSecurityImplementor.java:323)
at intradoc.server.Service.checkSecurity(Service.java:2570)
at intradoc.server.FileService.checkSecurity(FileService.java:333)
at intradoc.server.Service.checkSecurity(Service.java:2548)
at sun.reflect.GeneratedMethodAccessor184.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:279)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:264)
at intradoc.server.Service.doCodeEx(Service.java:507)
at collections.CollectionUserHandler.checkSecurity(CollectionUserHandler.java:1058)
at sun.reflect.GeneratedMethodAccessor52.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:293)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service.doActions(Service.java:447)
at folios.FolioManager.computeFolioFilePath(FolioManager.java:198)
at folios.FolioManager.computeFolioFilePathSimple(FolioManager.java:85)
at folios.FolioManager.readFolio(FolioManager.java:107)
at folios.FolioIndexerFilter.webChangeFilter(FolioIndexerFilter.java:134)
at folios.FolioIndexerFilter.doFilter(FolioIndexerFilter.java:98)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:94)
at intradoc.indexer.IndexerBulkLoader.createBulkLoad(IndexerBulkLoader.java:334)
at intradoc.indexer.IndexerBulkLoader.doWork(IndexerBulkLoader.java:165)
at intradoc.indexer.Indexer.doIndexing(Indexer.java:439)
at intradoc.indexer.Indexer.buildIndex(Indexer.java:348)
at intradoc.server.IndexerMonitor.doIndexing(IndexerMonitor.java:1012)
at intradoc.server.IndexerMonitor$4.run(IndexerMonitor.java:832)

Cause

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