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Scanning Error: Exception: ACCESS_VIOLATION occurred, File: adrimgstore.c (Doc ID 1149425.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.


During scanning the following error was reported:

Internal Error occurred in c:\program files\kofax\imgctls\bin\SKEW1032.KPM Please provide info to Kofax Technical support

Kofax detected unhandled error
Exception: ACCESS_VIOLATION occurred
File: adrimgstore.c
Line: 1752
Address: 7C9369AA
details in c:\kexcept.log which was uploaded

The error only occurred in some scan profiles and not others.


The scan profile was a newly created profile to detect barcode type PDF 417.


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