Content Server Will Not Start - NoSuchMethod Error Caused by Loading Component

(Doc ID 1151873.1)

Last updated on MAY 19, 2017

Applies to:

Oracle WebCenter Content - Version 7.1.1 to 11.1.1.2.0 [Release Stellent to 11g]
Information in this document applies to any platform.

Symptoms

Content Server will not start.  The key error is the NoSuchMethod.  Console output will look like below:

SiteStudio' component, version '2010_05_17 (9.0.0.611)', extends SiteStudio:9.0.0.611-1.0,ContentTrackerSupport:1.0-1.0,OpenWCMSupport:10gR4-1.9,SpellChecker:10gR4-1.0,DocInfoContribution:10gR4-1.0,DiffCompare:10gR4-1.0 feature(s)
system 07.15 10:15:05.842 FileUtilsLockThread The background thread FileUtilsLockThread is taking too long (36086 millis). The following processes are currently being watched:
----/opt/stellent/server/data/publish/publish.flck static-publish
Service 'DELETE_DOC' Extended
Service 'DELETE_BYREV_REVISION' Extended
Failed to initialize the server.
(internal) 07.15 10:15:21.255 main !csFailedToInitServer (sitestudio.SSCommon.isRunningCurrentComponentCode()Z)-exception stack
intradoc.common.ServiceException: sitestudio.SSCommon.isRunningCurrentComponentCode()Z
at intradoc.server.IdcServerManager.init(IdcServerManager.java:160)
at IdcServer.init(IdcServer.java:64)
at IdcServer.main(IdcServer.java:37)
Caused by: java.lang.NoSuchMethodError: sitestudio.SSCommon.isRunningCurrentComponentCode()Z
at SiteStudioInstallerFilter.doFilter(Unknown Source)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:94)
at intradoc.server.IdcExtendedLoader.executeFilter(IdcExtendedLoader.java:302)
at intradoc.server.IdcExtendedLoader.extraAfterServicesLoadInit(IdcExtendedLoader.java:287)
at intradoc.server.IdcSystemLoader.loadServiceData(IdcSystemLoader.java:918)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:118)
... 2 more
sitestudio.SSCommon.isRunningCurrentComponentCode()Z
intradoc.common.ServiceException: sitestudio.SSCommon.isRunningCurrentComponentCode()Z
at intradoc.server.IdcServerManager.init(IdcServerManager.java:160)
at IdcServer.init(IdcServer.java:64)
at IdcServer.main(IdcServer.java:37)


The example above was for Site Studio, but this could be caused by any component - Oracle or custom.

Changes

This problem usually occurs when Content Server and or components are upgraded.

Cause

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