Accessing Library Folders Raises "Unable to retrieve page. File 'index.hda' does not exist" Error (Doc ID 1160115.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Symptoms

Using Content Server 11.1.1.3

When navigating to "Browse Content" -> "Library Folders", following error gets reported:

The Weblogic log file contains following Java stack trace:

<Jul 26, 2010 3:30:39 PM CEST> <Error> <HOST> <UCM-CS-000001> <general exception
intradoc.common.ServiceException: !csResourceUtilsNoFile,index.hda
        at intradoc.resource.ResourceUtils.serializeDataBinderWithEncoding(ResourceUtils.java:201)
        at intradoc.resource.ResourceUtils.serializeDataBinder(ResourceUtils.java:64)
        at intradoc.server.PageHandler.serializeData(PageHandler.java:1177)
        at intradoc.server.PageHandler.serializePage(PageHandler.java:940)
        at intradoc.server.PageHandler.executeService(PageHandler.java:211)
        at intradoc.server.PageHandlerService.getDynamicPage(PageHandlerService.java:418)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
        at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
        at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
        at intradoc.server.Service.doCodeEx(Service.java:549)
        at intradoc.server.Service.doCode(Service.java:504)
        at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1622)
        at intradoc.server.Service.doAction(Service.java:476)
        at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1439)
        at intradoc.server.Service.doActions(Service.java:471)
        at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1371)
        at intradoc.server.Service.executeActions(Service.java:457)
        at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:723)
        at intradoc.server.Service.doRequest(Service.java:1865)
        at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
        at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
        at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1332)
        at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1678)
        at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:221)
        at sun.reflect.GeneratedMethodAccessor117.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
        at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
        at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
        at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1592)
        at idcservlet.IdcFilter.doFilter(IdcFilter.java:330)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:94)
        at java.security.AccessController.doPrivileged(Native Method)
        at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
        at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:414)
        at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:138)
        at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.dms.wls.DMSServletFilter.doFilter(DMSServletFilter.java:330)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.doIt(WebAppServletContext.java:3684)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3650)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2268)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2174)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1446)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
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