Reports Builder Crash when Clicking Paper Layout- "Reports Builder has encountered an error and needs to be closed"

(Doc ID 1235413.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle Reports Developer - Version 10.1.2.3 and later
Generic Windows

Symptoms

When opening a report source file (RDF) in Reports Builder and click paper layout, it will display the following message:

Reports Builder has encountered an error and needs to be closed

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms