When Reviewing a Capture Batch, the Application Crashes With Error "Captovation Capture has encountered a problem and needs to close." (Doc ID 1265756.1)

Last updated on MARCH 03, 2015

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.0 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

When reviewing a batch in Capture (Scan or Index tools) the application crashes and the following error is returned:

Captovation Capture has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost

Please tell Microsoft about this problem
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.

When you click to see the error report the following information is displayed:

Error Signature
AppName: capture.exe AppVer: 5.3.0.3 ModName: msvbvm60.dll
ModVer: 6.0.96.90 Offset: 00014934

Cause

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