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Capture Login Error on Windows 7 - Error 20036 and Error 16389 (Doc ID 1270562.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Goal

When attempting to run WebCenter Capture 10.1.3.5.1, an error message is returned on Windows 7 if not run by an administrator.

Login failed.
Error number: 20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389
Error Description: ]

Solution

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In this Document
Goal
Solution


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