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Deployment Manager Fails To Open When Front-End Web Server Used (Doc ID 1273661.1)

Last updated on FEBRUARY 13, 2020

Applies to:

Identity Manager - Version 9.1.0.1 and later
Information in this document applies to any platform.
"Checked For Relevance on 30-Jul-2012"

Symptoms

When clicking on the Export or Import option under Deployments tab, the deployment manager window pops up but remains blank, and nothing is displayed.

Performing a HTTP header trace, 404 errors are seen, like the following:

GET /Nexaweb/ielib/sniffer.js HTTP/1.1
Accept: */*
Referer: https://<OIM_HOSTNAME>/xlWebApp/DeploymentManager/loadDU.do?method=displayExport&org.apache.struts.taglib.html.TOKEN=<TOKENID>&org.apache.struts.taglib.html.TOKEN=<TOKENID>
Accept-Language: en-us
UA-CPU: x86
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Host: oim.example.org
Connection: Keep-Alive
Cookie: JSESSIONID=<JSESSIONID>

HTTP/1.1 404 Not Found
Date: Mon, 13 Dec 2010 23:29:06 GMT
Server: Oracle-Application-Server-11g
Content-Length: 188
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=iso-8859-1

Changes

Front end server (such as Oracle HTTP Server or Apache) was configured in front of OIM application server. The /xlWebApp URL is being passed successful to the backend server. However, after this configuration is implemented, the Deployment Manager no longer works.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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