User Messaging Service Fails To Send Emails - ORABPEL-31015 (Doc ID 1276162.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle SOA Suite - Version 11.1.1.3.0 to 11.1.1.3.0 [Release 11gR1]
Information in this document applies to any platform.
***Checked for relevance on 10-Apr-2013***

Symptoms

SOA 11.1.1.3 environment is not sending e-mails, even after configuring usermessagingdriver-email, and getting the error below:


ORABPEL-31015
Error while sending notification.
Error while sending notification to 'email:<userid>@<somecompany.com>; bcd5edbd7f000001157a19806d0e710e'.
Possible causes : SDPMessaging Driver not configured; Invalid To Address is used; Email server/Messaging gateway is  down; using IP address as part of email ID instead of domain name;.
        at oracle.bpel.services.notification.impl.asns.ASNSDriver.onStatus(ASNSDriver.java:680)
        at oracle.bpel.services.notification.impl.asns.ASNSInteractionBean.onStatus(ASNSInteractionBean.java:235)
        at oracle.bpel.services.notification.impl.asns.ASNSInteraction_rwgsr4_ELOImpl.onStatus(ASNSInteraction_rwgsr4_ELOImpl.java:63)
        at oracle.sdpinternal.messaging.MessageDispatcherBean.dispatchStatus(MessageDispatcherBean.java:332)
        at oracle.sdpinternal.messaging.MessageDispatcherBean.onMessage(MessageDispatcherBean.java:247)
        at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:466)
        at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:371)
        at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:327)
        at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
        at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
        at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
        at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
        at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
        at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)

Cause

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