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OFR RTS Instance Import Fails and Error "Import directory"(path)" does not exist! Please select existing import directory" Occurs (Doc ID 1279182.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When starting an Oracle Forms Recognition (OFR) RTS instance configured to import, the following message(s) is returned to the OFR Management Console:

Import directory "(path)" does not exist! Please select existing import directory.

Or

Document processing can't be performed!

Failed to connect to bach root directory (path)

Description: path (path) not found!

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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