Import Server Email Provider Print Dialog Displayed and Errors: "The attachment [MESSAGE] was determined to be invalid", "***Error***Maximum time between pages exceeded" (Doc ID 1283089.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import documents using batch jobs created for using the Import Server Email provider, the Print Dialog is being displayed. This requires a user to click on a button to confirm they want to print the document. If a user does not confirm the print dialog the following information is displayed in the Import Server log file:


01/04/11 14:28:22 1105 Start processing batch <User@Oracle.com>Mon, 3 Jan 2011 17:39:20 -0500.
01/04/11 14:28:22 1106 Importing Email Provider batch <User@Oracle.com>Mon, 3 Jan 2011 17:39:20 -0500 into batch EXP0104115210248.
01/04/11 14:28:25 1137 File is being processed through the Oracle Document Capture printer.
01/04/11 14:29:26 1316 ***Error***Maximum time between pages exceeded.
01/04/11 14:29:26 1117 Email sent. To: Support@Oracle.com, subject: Oracle Document Capture Import Server - Critical Error Occurred..
01/04/11 14:29:26 5139 The attachment [MESSAGE] was determined to be invalid.

Cause

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