Error "30011, Failed to log into selected imaging system." When Logging in to Capture Import Server (Doc ID 1288027.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

Error when starting Import Server as a service or from the desktop:

Error:
Failed to log into selected imaging system.
Error Number: 30011
Error Description: Login failed
Error number: 20046
Error Description: (The User Name and Password entered could not be validated. Please try again.

Cause

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