Capture Import Server Email Provider: "***Error*** No 'Print' association found for the file [Path\ISP6892198.zip"

(Doc ID 1293544.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

When attempting to process attachments, the following error messages are received:

The attachment [Itemid,99999999.jpeg.zip] was determined to be invalid.

The message would only appear on attachments that were 1 MB in size or larger.  When the email was composed, the attachment was not zipped and did not have a ".zip" extension.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms