My Oracle Support Banner

ODSEE - Template for Customer Environment to Gather Data for Oracle Directory Server Edition on Solaris/Linux (Doc ID 1295911.1)

Last updated on MAY 04, 2021

Applies to:

Oracle Directory Server Enterprise Edition - Version 5.1 SP3 and later
Information in this document applies to any platform.
***Checked for relevance on 20-May-2014***

Goal

These question ensures that all necessary data required to start the analysis are collected

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
 1) OS information
 2) DS version info
 3) Pb description
 4) Topology deployment
 5) Gathering data (dirTracer)
 6) Sending the data to Oracle for analysis.  Use the following KM if unable to upload to the Service Request
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.