After Users Logged In, Error "Invalid Portal Session" When Clicking Any Tab Or Link. (Doc ID 1298564.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Portal - Version 10.1.2.0.2 and later
Information in this document applies to any platform.
Checked for relevance on 10-Nov-2014

Symptoms

Portal users are receiving "Invalid Portal Session" errors.

In the Portal's midtier_home/j2ee/OC4J_Portal/application-deployments/portal/OC4J_Portal_default_island_1/application.log file the following errors can be seen:

 

11/02/01 14:43:44 portal: [module=PortalServlet, ecid=3007021351056,1] Repository Gateway: LWUser: null, Cookie: portal=9.0.3+en-us+us+AMERICA+B1DF0AA296C642709A0EECBE48B5CD12+3E30B110D1B1AF5A8DD5157B7711BEE2F66FCA8B51C1BD331939F0D1F5613F92C017EC8676D52F8E01281CE2B944357B0798AC13E59C895FB4EB6DA933E33A206FD2FBDDF0CC3551C1B66C723970E8DB8D8F526BDDEE58F0; SSO_ID=v1.2~1~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
11/02/01 14:43:44 portal: [module=PortalServlet, ecid=3007021351056,1] ERROR: Repository Gateway error: Database Error: ORA=20005 ORA-20005: The session context could not be restored because the session is marked as inactive.
ORA-06512: at line 13
11/02/01 14:43:44 portal: [module=PortalServlet, ecid=3007021351056,1] ERROR: oracle.webdb.repository.service.RepositoryServiceException: Portal session creation failed.

 

Cause

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