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CheckOutAndOpen(COAO) Does not Work on Windows7 (IE8) Client Machine when the Content Server is Using Basic Authentication and Office 2007 or 2010 are Installed (Doc ID 1299788.1)

Last updated on MAY 22, 2020

Applies to:

Oracle WebCenter Content - Version 10.0 to 10.1.4.5.0 [Release 10gR3]
Information in this document applies to any platform.
Checked for currency 21 Jan 2014.

Symptoms

On Content Server 10.1.3.x.x version, after upgrading client machines to use Internet Explorer 8, the Windows7 Operating System, and Microsoft Office 2007 OR 2010, When attempting to use CheckOutAndOpen (COAO) to check out and open Microsoft Office documents from the content server, only a blank page shows up in the opened document, and the following is seen in the server output when webdav* tracing is turned on:

Cause

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In this Document
Symptoms
Cause
Solution
 This problem has one solution and one workaround:
 Workaround
 Full TKB is here:   http://support.microsoft.com/kb/2123563
 Windows Vista and Windows7


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