How To Display Sender Name Instead Of Email Address In Workflow Notifications in SOA 11g? (Doc ID 1302244.1)

Last updated on JANUARY 04, 2017

Applies to:

Oracle SOA Suite - Version 11.1.1.3.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Goal


How to have the sender's actual name instead of the e-mail address (for example 'John Doe' instead of 'john.doe@oracle.com' ) displayed in email notifications when using the workflow notifications in SOA 11g?

In SOA 10.1.3.x, the following values in $ORACLE_HOME/bpel/system/services/config/ns_emails.xml ensured that you would see the E-mail Sender('From' field) as 'SOA Administrator' for e.g.

<GeneralSettings>
<FromName>SOA Administrator</FromName>
<FromAddress>soa_admin@xyz.com</FromAddress>
</GeneralSettings>

instead of the email address in the email received by users.
Where do we specify the same in 11g as the ns_emails.xml does not exist in 11g anymore ?

Solution

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