Access Denied For Web Viewable Documents In A Partition (Doc ID 1302742.1)

Last updated on MAY 10, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to click on the webviewable of a content item that is stored on a partition the following message is displayed to the end user.

UCM Server Access Denied


The following error appears in the content server log files:

filestore 01.13 16:27:38.549 IdcServerThread-15 !csGetFileUnableToFindRevision,csGetFileRevMethodLabel_LatestReleased,00-exception stack
intradoc.common.ServiceException: !csGetFileUnableToFindRevision,csGetFileRevMethodLabel_LatestReleased,00
at intradoc.server.utils.FileRevisionSelectionUtils.computeDocumentRevisionInfo(FileRevisionSelectionUtils.java:303)
at intradoc.server.utils.FileRevisionSelectionUtils.loadAdditionalDocInfo(FileRevisionSelectionUtils.java:67)
at intradoc.filestore.FileStoreProviderHelper.createFileReference(FileStoreProviderHelper.java:263)
at intradoc.server.UserService.remoteCredentialsCheck(UserService.java:348)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:279)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:264)
at intradoc.server.Service.doCodeEx(Service.java:507)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1121)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)

Cause

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