My Oracle Support Banner

The Documents Service Is Unavailable. "Error Contacting The Content Repository." (Doc ID 1312604.1)

Last updated on JULY 07, 2020

Applies to:

Oracle WebCenter Portal - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Integrating WebCenter Content (WCC) with WebCenter Portal (WCP).

When logging into WebCenter Spaces with an admin account 'weblogic' and navigate to 'Spaces' -> 'Documents' the system gives the error :

The Documents service is unavailable. "Error contacting the content repository."

Error in the WCP Managed server log file shows:

<Error> <oracle.webcenter.content.integration.RepositoryException> <BEA-000000> <Mar 29, 2011 4:01:02 PM oracle.webcenter.content.integration.spi.ucm.UCMBridge doPingRepository
SEVERE: Unable to ping Content Server associated with repository DEV-01-Dev at host <HOST>:<PORT>. Error occurred when calling service PING_SERVER, as user weblogic, at timestamp 3/29/11 4:00 PM.

oracle.webcenter.content.integration.RepositoryException: Mar 29, 2011 4:01:02 PM oracle.webcenter.content.integration.spi.ucm.UCMBridge doPingRepository
SEVERE: Unable to ping Content Server associated with repository DEV-01-Dev at host <HOST>:<PORT>. Error occurred when calling service PING_SERVER, as user weblogic, at timestamp 3/29/11 4:00 PM.

at oracle.webcenter.content.integration.spi.ucm.UCMBridge.doPingRepository(UCMBridge.java:1812)
at oracle.webcenter.content.integration.spi.ucm.UCMBridge.connectToServer(UCMBridge.java:1828)
at oracle.webcenter.content.integration.spi.ucm.UCMBridge.getBridge(UCMBridge.java:331)
at oracle.webcenter.content.integration.spi.ucm.UCMBridge.getBridge(UCMBridge.java:294)
at oracle.webcenter.doclib.internal.view.CISRepositoryLogic.<init>(CISRepositoryLogic.java:164)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.