Error Cannot find the parameter 'RealMediaSupportEnabled' in the refinery logs (Doc ID 1312863.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Universal Content Management - Version: 11.1.1.4.0 and later   [Release: 11g and later ]
Information in this document applies to any platform.

Symptoms

When doing a video conversion, the following error is found in the log file.

Unable to parse Idoc Script '<$RealMediaSupportEnabled$>' to determine step. An error occurred while evaluating: <$RealMediaSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'RealMediaSupportEnabled'. An error occurred while evaluating: <$RealMediaSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'RealMediaSupportEnabled'. [ Details ]

An error has occurred. The stack trace below shows more information.

!csConversionParseIdocForStepError,<$RealMediaSupportEnabled$>!csDynHTMLArgumentMessage2,3,<$RealMediaSupportEnabled$>!syParameterNotFound,RealMediaSupportEnabled!csDynHTMLArgumentMessage2,3,<$RealMediaSupportEnabled$>!syParameterNotFound,RealMediaSupportEnabled
intradoc.common.ParseSyntaxException: !csDynHTMLArgumentMessage2,3,<$RealMediaSupportEnabled$>!syParameterNotFound,RealMediaSupportEnabled
at intradoc.common.DynamicHtmlMerger.evaluateScriptToWriter(DynamicHtmlMerger.java:1896)
at intradoc.common.DynamicHtmlMerger.evaluateScriptNoErrorHandling(DynamicHtmlMerger.java:1836)
at intradoc.common.DynamicHtmlMerger.evaluateScriptReportError(DynamicHtmlMerger.java:1811)
at docrefinery.convert.ConversionScriptEvaluator.evaluateScriptEx(ConversionScriptEvaluator.java:139)
at docrefinery.dam.video.FlipFactoryManager.checkSettings(FlipFactoryManager.java:323)
at docrefinery.dam.video.FlipFactoryManager.convert(FlipFactoryManager.java:143)
at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
at java.lang.Thread.run(Thread.java:662)


Unable to parse Idoc Script '<$WinMediaSupportEnabled$>' to determine step. An error occurred while evaluating: <$WinMediaSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'WinMediaSupportEnabled'. An error occurred while evaluating: <$WinMediaSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'WinMediaSupportEnabled'. [ Details ]

An error has occurred. The stack trace below shows more information.

!csConversionParseIdocForStepError,&#60;$WinMediaSupportEnabled$&#62;!csDynHTMLArgumentMessage2,3,&#60;$WinMediaSupportEnabled$&#62;!syParameterNotFound,WinMediaSupportEnabled!csDynHTMLArgumentMessage2,3,&#60;$WinMediaSupportEnabled$&#62;!syParameterNotFound,WinMediaSupportEnabled
intradoc.common.ParseSyntaxException: !csDynHTMLArgumentMessage2,3,&#60;$WinMediaSupportEnabled$&#62;!syParameterNotFound,WinMediaSupportEnabled
at intradoc.common.DynamicHtmlMerger.evaluateScriptToWriter(DynamicHtmlMerger.java:1896)
at intradoc.common.DynamicHtmlMerger.evaluateScriptNoErrorHandling(DynamicHtmlMerger.java:1836)
at intradoc.common.DynamicHtmlMerger.evaluateScriptReportError(DynamicHtmlMerger.java:1811)
at docrefinery.convert.ConversionScriptEvaluator.evaluateScriptEx(ConversionScriptEvaluator.java:139)
at docrefinery.dam.video.FlipFactoryManager.checkSettings(FlipFactoryManager.java:323)
at docrefinery.dam.video.FlipFactoryManager.convert(FlipFactoryManager.java:143)
at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
at java.lang.Thread.run(Thread.java:662)


Unable to parse Idoc Script '<$QuickTimeSupportEnabled$>' to determine step. An error occurred while evaluating: <$QuickTimeSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'QuickTimeSupportEnabled'. An error occurred while evaluating: <$QuickTimeSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'QuickTimeSupportEnabled'. [ Details ]

An error has occurred. The stack trace below shows more information.

!csConversionParseIdocForStepError,&#60;$QuickTimeSupportEnabled$&#62;!csDynHTMLArgumentMessage2,3,&#60;$QuickTimeSupportEnabled$&#62;!syParameterNotFound,QuickTimeSupportEnabled!csDynHTMLArgumentMessage2,3,&#60;$QuickTimeSupportEnabled$&#62;!syParameterNotFound,QuickTimeSupportEnabled
intradoc.common.ParseSyntaxException: !csDynHTMLArgumentMessage2,3,&#60;$QuickTimeSupportEnabled$&#62;!syParameterNotFound,QuickTimeSupportEnabled
at intradoc.common.DynamicHtmlMerger.evaluateScriptToWriter(DynamicHtmlMerger.java:1896)
at intradoc.common.DynamicHtmlMerger.evaluateScriptNoErrorHandling(DynamicHtmlMerger.java:1836)
at intradoc.common.DynamicHtmlMerger.evaluateScriptReportError(DynamicHtmlMerger.java:1811)
at docrefinery.convert.ConversionScriptEvaluator.evaluateScriptEx(ConversionScriptEvaluator.java:139)
at docrefinery.dam.video.FlipFactoryManager.checkSettings(FlipFactoryManager.java:323)
at docrefinery.dam.video.FlipFactoryManager.convert(FlipFactoryManager.java:143)
at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
at java.lang.Thread.run(Thread.java:662)


Unable to parse Idoc Script '<$HelixMediaSupportEnabled$>' to determine step. An error occurred while evaluating: <$HelixMediaSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'HelixMediaSupportEnabled'. An error occurred while evaluating: <$HelixMediaSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'HelixMediaSupportEnabled'. [ Details ]

An error has occurred. The stack trace below shows more information.

!csConversionParseIdocForStepError,&#60;$HelixMediaSupportEnabled$&#62;!csDynHTMLArgumentMessage2,3,&#60;$HelixMediaSupportEnabled$&#62;!syParameterNotFound,HelixMediaSupportEnabled!csDynHTMLArgumentMessage2,3,&#60;$HelixMediaSupportEnabled$&#62;!syParameterNotFound,HelixMediaSupportEnabled
intradoc.common.ParseSyntaxException: !csDynHTMLArgumentMessage2,3,&#60;$HelixMediaSupportEnabled$&#62;!syParameterNotFound,HelixMediaSupportEnabled
at intradoc.common.DynamicHtmlMerger.evaluateScriptToWriter(DynamicHtmlMerger.java:1896)
at intradoc.common.DynamicHtmlMerger.evaluateScriptNoErrorHandling(DynamicHtmlMerger.java:1836)
at intradoc.common.DynamicHtmlMerger.evaluateScriptReportError(DynamicHtmlMerger.java:1811)
at docrefinery.convert.ConversionScriptEvaluator.evaluateScriptEx(ConversionScriptEvaluator.java:139)
at docrefinery.dam.video.FlipFactoryManager.checkSettings(FlipFactoryManager.java:323)
at docrefinery.dam.video.FlipFactoryManager.convert(FlipFactoryManager.java:143)
at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
at java.lang.Thread.run(Thread.java:662)


Unable to parse Idoc Script '<$HelixMediaSupportEnabled$>' to determine step. An error occurred while evaluating: <$HelixMediaSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'HelixMediaSupportEnabled'. An error occurred while evaluating: <$HelixMediaSupportEnabled$>. Offset in runtime evaluation is at character 3. Cannot find the parameter 'HelixMediaSupportEnabled'. [ Details ]

An error has occurred. The stack trace below shows more information.

!csConversionParseIdocForStepError,&#60;$HelixMediaSupportEnabled$&#62;!csDynHTMLArgumentMessage2,3,&#60;$HelixMediaSupportEnabled$&#62;!syParameterNotFound,HelixMediaSupportEnabled!csDynHTMLArgumentMessage2,3,&#60;$HelixMediaSupportEnabled$&#62;!syParameterNotFound,HelixMediaSupportEnabled
intradoc.common.ParseSyntaxException: !csDynHTMLArgumentMessage2,3,&#60;$HelixMediaSupportEnabled$&#62;!syParameterNotFound,HelixMediaSupportEnabled
at intradoc.common.DynamicHtmlMerger.evaluateScriptToWriter(DynamicHtmlMerger.java:1896)
at intradoc.common.DynamicHtmlMerger.evaluateScriptNoErrorHandling(DynamicHtmlMerger.java:1836)
at intradoc.common.DynamicHtmlMerger.evaluateScriptReportError(DynamicHtmlMerger.java:1811)
at docrefinery.convert.ConversionScriptEvaluator.evaluateScriptEx(ConversionScriptEvaluator.java:139)
at docrefinery.dam.video.FlipFactoryManager.checkSettings(FlipFactoryManager.java:323)
at docrefinery.dam.video.FlipFactoryManager.convert(FlipFactoryManager.java:143)
at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
at java.lang.Thread.run(Thread.java:662)


Cause

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