Content Is Not Unlinked When Trying To Unlink Related Content (Doc ID 1323177.1)

Last updated on AUGUST 07, 2024

Applies to:

Symptoms

Using Content Server 11.1.1.3.0

When attempting to unlink related content from a document (either supporting content or cross-reference) nothing is happening. The documents are still linked, and no error message occurs.

Expected behaviour:
Once unlink is selected, a confirmation dialog should appear, and when confirming, the documents should get unlinked.

The issue can be reproduced at will with the following steps:

1. Search for a document
2. Click on the Actions item -> Add Link -> Has Supported Content
3. Click on Link -> Link Existing Item
4. Run a search
5. Select a document
6. Select Link -> Link Selected Item
7. Search again for the document
8. Click on Content Information
9. In Related Content : click on Show -> Has Supported Content
10. In Actions click on Unlink
11. The menu disappears, but related content is still here

Changes

Cause

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