When Using OpenOffice to Convert files in 11g, Step OpenOfficeToPDF forced conversion failure com/sun/star/comp/helper/Bootstrap java.lang.NoClassDefFoundError (Doc ID 1326680.1)

Last updated on MAY 01, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When using OpenOffice conversion in a WebCenter Content 11g Inbound Refinery, the following error occurs in the log:

Log entry for conversion job '201':
Step OpenOfficeToPDF forced conversion failure by conversion engine because of error: com/sun/star/comp/helper/Bootstrap java.lang.NoClassDefFoundError: com/sun/star/comp/helper/Bootstrap. [ Details ]
An error has occurred. The stack trace below shows more information.
!csLogJobIdPrefix,201!csLinefeed!csConversionForceFailureByStep,OpenOfficeToPDF,com/sun/star/comp/helper/Bootstrap!$com/sun/star/comp/helper/Bootstrap!syJavaExceptionWrapper,java.lang.NoClassDefFoundError: com/sun/star/comp/helper/Bootstrap
java.lang.NoClassDefFoundError: com/sun/star/comp/helper/Bootstrap
at docrefinery.convert.openoffice.OpenOfficeToPdf.oogetComponentContext(OpenOfficeToPdf.java:176)
at docrefinery.convert.openoffice.OpenOfficeToPdf.ooConnect(OpenOfficeToPdf.java:123)
at docrefinery.convert.openoffice.OpenOfficeToPdf.convert(OpenOfficeToPdf.java:83)
at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:197)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:153)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:197)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:153)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:197)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:153)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
at java.lang.Thread.run(Thread.java:619)

Cause

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