Step CreateNativeThumbnailWithImageExport Forced Conversion to be Incomplete with Error: EX_CALLBACK_ID_PAGECOUNT (Doc ID 1326725.1)

Last updated on MAY 01, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

In 11g Inbound Refinery, an error occurs during thumbnail creation. 

Step CreateNativeThumbnailWithImageExport forced conversion to be incomplete with error: EX_CALLBACK_ID_PAGECOUNT: The File had 0 pages. EXRunExport() failed: No fonts found. Check GDFONTPATH (0x0B00)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms