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Step CreateNativeThumbnailWithImageExport Forced Conversion to be Incomplete with Error: EX_CALLBACK_ID_PAGECOUNT (Doc ID 1326725.1)

Last updated on MAY 09, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

In 11g Inbound Refinery, an error occurs during thumbnail creation. 

Step CreateNativeThumbnailWithImageExport forced conversion to be incomplete with error: EX_CALLBACK_ID_PAGECOUNT: The File had 0 pages. EXRunExport() failed: No fonts found. Check GDFONTPATH (0x0B00)

Cause

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In this Document
Symptoms
Cause
Solution

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