My Oracle Support Banner

Step CreateNativeThumbnailWithImageExport Forced Conversion to be Incomplete with Error: EX_CALLBACK_ID_PAGECOUNT (Doc ID 1326725.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

In 11g Inbound Refinery, an error occurs during thumbnail creation. 

Step CreateNativeThumbnailWithImageExport forced conversion to be incomplete with error: EX_CALLBACK_ID_PAGECOUNT: The File had 0 pages. EXRunExport() failed: No fonts found. Check GDFONTPATH (0x0B00)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.