My Oracle Support Banner

Siebel Integration Error Occurs on Clicking "New": User Does Not Have Sufficient Privileges (Doc ID 1328276.1)

Last updated on JULY 31, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

User cannot use the "New" button when using Siebel with UCM Managed Attachments.  The following error occurs:

"Unable to build checkin form.  User <user> does not have sufficient privileges.
In the content server logs and system output, the following corresponding exception appears. 
!csUserEventMessage,<username>,<host>:16200!$ intradoc.common.ServiceException: !csUnableToBuildCheckInForm!csUserInsufficientAccess,
 at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.Service.buildServiceException(Service.java:2260)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.ServiceSecurityImplementor.validateSecurityPrivilegeLevel(ServiceSecurityImplementor.java:813)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.ServiceSecurityImplementor.globalSecurityCheck(ServiceSecurityImplementor.java:364)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.upload.UploadSecurityImplementor.globalSecurityCheck(UploadSecurityImplementor.java:57)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.Service.globalSecurityCheck(Service.java:2671)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:678)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.Service.doRequest(Service.java:1890)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1343)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1715)
 services/305.27 11:41:07.298IdcServer-277       at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
 services/305.27 11:41:07.298IdcServer-277       at sun.reflect.GeneratedMethodAccessor131.invoke(Unknown Source)
 services/305.27 11:41:07.298IdcServer-277       ... 35 more

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.