Unable to Parse Result Set 'AFEnvironmentConfiguration'. "The result set is malformed." (Doc ID 1329292.1)

Last updated on MAY 01, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

After editing the preferences.hda file for the Oracle Application Adapters (Managed Attachments), and restarting UCM, the customer cannot login to the content server. Content server says "RUNNING" but user can only login to UCM admin server, and cannot view logs.

In addition, the Managed Attachments screen does not display, but rather a generic IPM error page opens from E-Business Suite or PeopleSoft.  

The soap response from AXF that returns to the calling application (PeopleSoft, E-Business Suite (EBS) shows the error to be TCM-91021.  
<?xml version="1.0" encoding="UTF-8"?>
<S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
 <S:Body>
   <executeResponse xmlns:ns2="http://service.axf.imaging.oracle/">
     <response>
       <conversationId>242cfff7-a7ee-4636-99ac-5ef8e1b608f5</conversationId>
       <errorCode>TCM-91021</errorCode>
       <responseCommands>
         <command>OPEN_BROWSER</command>
         <value>http://10.141.106.215:16000/imaging/faces/Message/Message.jspx?errorId=f5ee7d94-f9fb-48b8-84c8-b9949b984432</value>
       </responseCommands>
     </response>
   </executeResponse>
 </S:Body>
</S:Envelope>

IPM_server1-diagnostic.log shows this error, which occurs because UCM is not responding.
[2011-06-10T11:13:27.782-05:00] [IPM_server1] [WARNING] [] [oracle.adf.view.rich.component.fragment.UIXRegion] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 13c5161b3d84c4f5:-36f8e97d:1305785090b:-8000-0000000000008201,0] [APP: imaging] [[
java.lang.IllegalStateException: The expression "#{bindings.preferencesedit1.regionModel}" (that was specified for the RegionModel "value" attribute of the region component with id "prefTf") evaluated to null.
This is typically due to an error in the configuration of the objects referenced by this expression.
If it helps, the expression "#{bindings.preferencesedit1}" evaluates to "null".
If it helps, the expression "#{bindings}" evaluates to "null".  Now using an empty RegionModel instead.
at oracle.adf.view.rich.component.fragment.UIXRegion.getRegionModel(UIXRegion.java:450)
at oracle.adfinternal.view.faces.taglib.region.RegionTag.doStartTag(RegionTag.java:109)

[2011-06-10T11:13:27.787-05:00] [IPM_server1] [WARNING] [] [oracle.adfinternal.view.faces.lifecycle.LifecycleImpl] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 13c5161b3d84c4f5:-36f8e97d:1305785090b:-8000-0000000000008201,0] [APP: imaging] ADF_FACES-60098:Faces lifecycle receives unhandled exceptions in phase RENDER_RESPONSE 6[[
javax.el.ELException: java.lang.NullPointerException
at javax.el.BeanELResolver.getValue(BeanELResolver.java:266)

UCM_server1-diagnostic.log also shows the error and the stack trace.
0000J1u4y4t5QddpTcG7yc1DwZ8_000000,1:26476] [APP: Oracle Universal Content Management - Content Server] general exception[[
intradoc.common.ServiceException: !csPublishAborted
       at intradoc.server.publish.WebPublisher.doFilter(WebPublisher.java:453)
       at intradoc.server.publish.WebPublisher.doPublish(WebPublisher.java:535)
       at intradoc.server.publish.WebPublisher.run(WebPublisher.java:611)
       at java.lang.Thread.run(Thread.java:619)

[2011-06-10T10:03:43.486-05:00] [UCM_server1] [ERROR] [UCM-CS-050021] [oracle.ucm.idccs] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000J1u4y4t5QddpTcG7yc1DwZ8_000000,0] [APP: Oracle Universal Content Management - Content Server] UCM Server failed to initialize inside its servlet environment.
[2011-06-10T10:03:43.490-05:00] [UCM_server1] [ERROR] [UCM-CS-000001] [oracle.ucm.idccs] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 0000J1u4y4t5QddpTcG7yc1DwZ8_000000,0] [APP: Oracle Universal Content Management - Content Server] general exception[[
intradoc.common.ServiceException: !csResourceUtilsFileIOError!csResourceUtilsFileReadError,preferences.hda
       at intradoc.resource.ResourceUtils.serializeDataBinderWithEncoding(ResourceUtils.java:311)

Cause

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