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Primary Note on Data Collection for Troubleshooting Oracle iPlanet Web Proxy Server Crashes and Hangs Issues (Doc ID 1330327.1)

Last updated on APRIL 05, 2024

Applies to:

Oracle iPlanet Web Proxy Server - Version 4.0 to 4.0 [Release 4.0]
Information in this document applies to any platform.

Goal

This article provides details on what to collect when the iPlanet Web Proxy Server crashes or gets into a hung state.

Solution

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In this Document
Goal
Solution
 Questions and Answers
 Preparation Work
 Identify the nature of the issue.
 Identify the process id of the Web Proxy Server.
 Common Data to Collect
 Data to Collect for a Crash
 Data to Collect for a Hang
References

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