My Oracle Support Banner

Primary Note on Data Collection for Troubleshooting Oracle iPlanet Web Proxy Server Crashes and Hangs Issues (Doc ID 1330327.1)

Last updated on JUNE 20, 2024

Applies to:

Oracle iPlanet Web Proxy Server - Version 4.0 to 4.0 [Release 4.0]
Information in this document applies to any platform.

Goal

This article provides details on what to collect when the iPlanet Web Proxy Server crashes or gets into a hung state.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
 Questions and Answers
 Preparation Work
 Identify the nature of the issue.
 Identify the process id of the Web Proxy Server.
 Common Data to Collect
 Data to Collect for a Crash
 Data to Collect for a Hang
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.