Microsoft (MS) Office 2010 Hangs when Attempting to Open Files on System Desktop Integration Suite (DIS) Client
(Doc ID 1330451.1)
Last updated on MAY 22, 2020
Applies to:Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.
Windows 7 64-bit and MS Office 2010 working correctly until Desktop Integration Suite (DIS) is installed. Following DIS Client install, MS Office Word or Excel will not open from the Windows > All Programs > MS Office without hanging or from attempting to open a file from the Windows desktop.
- Prior to DIS install MS Office Word opens with "Document - Microsoft Word" in the title bar, after DIS install the title bar will include "Compatibility Mode" and "Not Responding".
- With DIS installed all seem to work as expected from DIS > Windows Explorer Integration (WEI) - problem is isolated to the Office Integration.
Installed DIS on workstation with MS Office 2010.
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