Microsoft (MS) Office 2010 Hangs when Attempting to Open Files on System Desktop Integration Suite (DIS) Client (Doc ID 1330451.1)

Last updated on MAY 05, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Windows 7 64-bit and MS Office 2010 working correctly until Desktop Integration Suite (DIS) is installed.  Following DIS Client install,  MS Office Word or Excel will not open from the Windows > All Programs > MS Office without hanging or from attempting to open a file from the Windows desktop. 

In Addition:

Changes

 Installed DIS on workstation with MS Office 2010.

Cause

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