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WCI Analytics Throwing Error After Installation - "Could Not Load a JKS Keystore" (Doc ID 1331675.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle WebCenter Analytics - Version 2.5 and later
Information in this document applies to any platform.

Symptoms

After installing Oracle WebCenter Analytics an error is thrown in analyticsui.log during start up:

Error:

<TIMESTAMP> ERROR SAMLKeyService - [Security:090133]Could not load a JKS keystore from the file <INSTALL_FOLDER>\saml2keystore.jks. Exception: java.io.IOException: Keystore was tampered with, or password was incorrect.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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