LDAP user With DN Longer Than 255 Characters is not able to login (Doc ID 1345192.1)

Last updated on MAY 24, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 to 11.1.1.5.0 [Release 10gR3 to 11g]
Information in this document applies to any platform.

Symptoms

LDAP users with a DN longer than 255 characters, are found by provider, but cannot login.

This behaviour could be observed in the below versions of CS:
Version: 10.1.3.5.0
 to 11.1.1.5.0
   [Release: 10gR3
 to 11g
]
Error stack trace:
UCM Server Access Denied
Access denied to UCM Server managed resource. Error receiving response from master server for user authentication check. (Unable to execute service CHECK_USER_CREDENTIALS and function remoteCredentialsCheck. (System Error: Unable to execute query 'Iuser(insert into Users (dName, dPassword, dPasswordEncoding, dUserAuthType, dUserOrgPath, dUserSourceOrgPath, dUserSourceFlags, dUserArriveDate, dUserChangeDate, dUserTimeZone, dFullName, dEmail, dUserType, dUserLocale) values('oiduser', '*', 'SHA1-CB', 'EXTERNAL', 'cn=oiduser,cn=Users,ou=TERRASSA,ou=ORGANIZACION,ou=Ajuntament-testing-more-than,ou=Organitzacio,ou=Area-255-characters,ou=Tecnologia in all the departments,ou=Desenv-test-max-chars,ou=Gestiu-try-max-setup,ou=residual-threads-max,ou=level1,dc=egara,dc=local', 'OID_Connection', 0, {ts '2011-07-21 23:49:34.309'}, {ts '2011-07-21 23:49:34.309'}, '', 'oiduser', 'tushar.t.gupta@oracle.com', '', 'English-US'))'. ORA-12899: value too large for column "REVANTHIDC2"."USERS"."DUSERORGPATH" (actual: 256, maximum: 255)))

Cause

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