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UCM Workflow Throwing Error when WORKFLOW_APPROVE Is Used in Entry Step: "The content item no longer exists in the system." (Doc ID 1345256.1)

Last updated on MAY 22, 2020

Applies to:

Oracle WebCenter Content - Version 10.0 to [Release 10gR3 to 11g]
Information in this document applies to any platform.


You have created a criteria workflow having an entry step using a custom action in a jump like:


When checking in a content item that enters this workflow, the confirmation screen is displayed, but the Content Server throws an error like the following:

Content Server Request Failed
Error The content item 'ECM11G000272' (307) no longer exists in the system.

intradoc.common.ServiceException: !csItemNoLongerInSystem2,TEST_WORKFLOW_AUTO4,6632
at intradoc.server.ServiceRequestImplementor.buildServiceException(
at intradoc.server.Service.buildServiceException(
at intradoc.server.Service.createServiceExceptionEx(
at intradoc.server.ServiceRequestImplementor.testAndCreateServiceException(
at intradoc.server.Service.testAndCreateServiceException(


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