Getting Ora-01013 Error In Content Server And Users Are Unable To Update Content (Doc ID 1346613.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When Content Server users try to delete or update a content item, sometimes an ORA-01013 error happens.

Content Server Request Failed
Unable to delete revision for 'MYCOMPANY_DATA'. csDbUnableToStartTransaction() ORA-01013: user requested cancel of current operation
[ Details ]
intradoc.common.ServiceException: !csDbUnableToStartTransaction,!$ORA-01013: user requested cancel of current operation

at intradoc.data.WorkspaceTransactionWrapper.beginTransaction(WorkspaceTransactionWrapper.java:52)
...
Caused by: java.sql.SQLException: ORA-01013: user requested cancel of current operation

at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70)

Cause

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