Error "Windows 2008 -ORA-12154: TNS:could not resolve the connect identifier specified" When Connecting to Distributed Capture (Doc ID 1354623.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

Connecting to Capture is successful, but attempting to connect through Distributed Capture (when using an Oracle Database) returns an error:

Failed to Login
The following error occurred while attempting to login
Error [Login failed.
Error number: 20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description The following error occurred connecting to the database:
Error Number: 16389
Error Description: ORA-12154: TNS:could not resolve the connect identifier specified]]

Cause

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