Direct PDF Export Conversion and Thumbnailing of .xlsx Files Fails with Error: "EX_CALLBACK_ID_PAGECOUNT: The File had 2 pages. EXRunExport() failed: unknown error (0x0012)"
(Doc ID 1356917.1)
Last updated on APRIL 16, 2021
Applies to:Oracle WebCenter Content - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 11g]
Information in this document applies to any platform.
On a SPARC-64 Inbound Refinery, when attempting to convert .xlsx files using direct PDF export and then creating a thumbnail, the conversion fails and the following error occurs.
The issue can be reproduced at will with the following steps:
1. Set up the Content Server to send .xlsx files to the Inbound Refinery for conversion using directPDFExport.
2. Check-in a .xlsx file to the Content Server.
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