Error Connecting to WebCapture.asp: "Failed to login The user name could not be obtained from the server"

(Doc ID 1357931.1)

Last updated on SEPTEMBER 09, 2015

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.3.0 to 10.1.3.5.1 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

When opening a web browser and linking to the Oracle Distributed Document Capture login page (webcapture.asp) a message appears:

Failed to login
The user name could not be obtained from the server

After clicking on the OK button for this message, users can log on normally.

Cause

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