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Unable To Execute Service Method 'Deleterev' when deleting items as Sysadmin (Doc ID 1358638.1)

Last updated on SEPTEMBER 06, 2018

Applies to:

Oracle Universal Content Management - Version: 10.1.3.5.0 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

Sysadmin user can not manually delete any document from the content info page and gets the following error.


Error when attempting to delete an item: Content Server Request Failed
Unable to delete revision 'TEST-09122011'. Unable to execute service method 'deleteRev'. (System Error: relatedcontent/RelatedDocUtils)
The service stack for this request is
--DELETE_REV (dID=334156,dDocName=TEST-09122011)
java.lang.NoClassDefFoundError: relatedcontent/RelatedDocUtils
at relatedcontent.RelatedFilters.updateExtendedAttributes(RelatedFilters.java:187)
at relatedcontent.RelatedFilters.doFilter(RelatedFilters.java:70)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:94)
at intradoc.server.DocServiceHandler.updateExtendedAttributes(DocServiceHandler.java:1640)
at intradoc.server.DocServiceHandler.deleteRev(DocServiceHandler.java:2386)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:293)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1071)
at intradoc.server.Service.executeSubServiceCode(Service.java:3497)
at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:942)
at intradoc.server.Service.executeServiceEx(Service.java:3492)
at intradoc.server.Service.executeService(Service.java:3476)
at intradoc.server.Service.doSubService(Service.java:3465)
at sun.reflect.GeneratedMethodAccessor14.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:279)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:264)
at intradoc.server.Service.doCodeEx(Service.java:507)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1121)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)

Cause

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