Content Successfully Converted by the IBR Remains in the GenWWW Status (Doc ID 1360960.1)

Last updated on AUGUST 22, 2023

Applies to:

Symptoms

All new documents that are being checked into the WebCenter Content server (formerly UCM, Universal Content Managment) are being successfully converted by the Inbound Refinery. On the IBR, the Agent's Conversion History shows that the Conversion Status is a Success for the submitted items.

However on the WCC, the status of the items never changes from GenWWW.

During the WCC conversion status process, a typical process as looks like the following. Note that the job process id is 2967:

Changes

Cause

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