My Oracle Support Banner

Documents are Stuck In WIP and not Sent To the Refinery. Documents Are Seen At Ref Admin-> Job Status (Doc ID 1364327.1)

Last updated on AUGUST 08, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Items stuck in WIP in the Job status queue and are not being processed by the Inbound Refinery. The items process upon a restart of Inbound Refinery Server.

Logging on the Inbound Refinery shows that the same document is being processed over and over by the Inbound Refinery.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.