Validating Invoices in WFR Verifier Slows Down (10-15 Seconds / Invoice) at Times of Large Load on RTS Server (Doc ID 1364884.1)

Last updated on JULY 05, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

There is an intermittent slowdown in Verifier (about 15 seconds) when a user verifies an invoice (sets last field to green on a specific invoice). There is also a larger slowdown (15 to 30 seconds) when verifying the last image in a batch.  The slowdown seems to occur at a time when the RTS server is processing a larger amount of documents (about 10 AM to 4 PM).

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms