My Oracle Support Banner

Troubleshooting Information for Switches Included with Oracle Exalogic Racks (Doc ID 1368260.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Exalogic Elastic Cloud Software - Version and later
Oracle Exalogic Elastic Cloud X2-2 Hardware - Version X2 to X2 [Release X2]
Information in this document applies to any platform.


The purpose of this document is to outline the commands and logs needed to troubleshoot, resolve and report issues resulting from problems with networking hardware included in the Exalogic X-2 rack.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 1)Sun Datacenter InfiniBand Switch 36 (Sun NM2-36p)
 2) Sun Network QDR InfiniBand Gateway Switch (Sun NM2-GW )
 3) Data Collection For Troubleshooting Symbol Errors, Cabling, Switch Port Issues On Infiniband Switches
 4) Cisco Catalyst 4948 Ethernet management switch (Cisco 4948 Switch) 

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.